We understand that plans can change. Our refund policy is designed to be fair while allowing us to manage commitments to our venue and talent partners.
Full refund of the balance paid, less the initial 25% deposit. The deposit is non-refundable but may be transferred to another guest or credited towards CulshoresFest 2027.
50% refund of the total amount paid. The remaining 50% is non-refundable.
No refund will be issued. Your booking may be transferred to another named guest at no additional charge, subject to availability and written notification to the organisers.
All cancellation and refund requests must be submitted in writing to hello@culshoresfest.com. Please include your full name, booking reference, and reason for cancellation. Refund requests are processed within 14 business days of approval.
You may transfer your booking to another person at any time up to 14 days before the event, free of charge. The new guest must meet all eligibility requirements (18+, valid ID). Contact us with both names and booking reference to arrange the transfer.
Add-on purchases (tables, spa access, yacht charters, etc.) follow the same refund timeline as your main package. Add-ons cannot be refunded independently of the main booking.
In the unlikely event that CulshoresFest is cancelled by the organisers, all guests will receive a full refund of all amounts paid, including deposits, within 30 business days. Alternatively, guests may opt to transfer their booking to the rescheduled event date.
We strongly recommend purchasing comprehensive travel insurance that covers event cancellation, flight changes, medical expenses, and personal belongings. CulshoresFest Ltd is not responsible for any travel costs, flights, or ancillary expenses incurred by guests.
For refund queries, contact hello@culshoresfest.com. Please allow up to 48 hours for a response.